FAQ
ANSWERS FOR
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Find quick answers about our equipment, parts, service and rental. Still have a question? Our team is ready to help.
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FREQUENTLY ASKED QUESTIONS
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Get the information you need about our equipment, parts, service and rental. If you cannot find your answer, please contact our team.
Which equipment does PT.SFJX supply?
We supply SDLG wheel loaders, excavators, road rollers and motor graders. Contact our team for SINOTRUK HOWO vehicle enquiries.
How do I request a quotation?
Share the machine model, intended application, project location and contact details through our inquiry form or WhatsApp. Our team will discuss configuration and availability with you.
Can you help me choose a machine?
Yes. Tell us about your material, workload, site conditions and operating requirements. Our team can help you compare suitable equipment.
Where does your team operate?
Our head office is in Jakarta. Our regional locations are Pontianak, Balikpapan, Samarinda and Banjarmasin in Kalimantan.
How do I identify a spare part?
Send the machine model, serial number, part number if known, and clear photographs of the part. This helps our team identify your requirement.
Do you provide maintenance and repair?
We provide maintenance and repair support. Share your model, location, symptoms and service history so our team can discuss the next steps.
Can I enquire about equipment rental?
Yes. Please provide the equipment type, project location, intended work and rental duration. Our team will confirm suitable options and current availability.
How do I confirm specifications?
Specifications depend on the supplied configuration. Confirm the model, attachments and technical requirements with our team before ordering.
No matching question. Please contact our team.
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